Frequently Asked Questions

Everything you need to know about our cybersecurity and AI services.

Cybersecurity

It depends on your size, industry, and needs — but it's always less than a breach. Our services range from one-time assessments to ongoing managed security. Most small businesses invest between $1,000-$5,000/month for comprehensive protection. We'll work with you to find the right fit for your budget.

A vulnerability scan is automated — it identifies known weaknesses in your systems. A penetration test is manual and hands-on — our team actively tries to exploit vulnerabilities to see how far an attacker could actually get. Think of a scan as checking if the door is unlocked; a pen test is actually trying to break in.

Especially because you're a small company. 43% of cyberattacks target small businesses, and most lack the resources to recover from a significant breach. Attackers know small businesses often have valuable data and weaker defenses.

We work with HIPAA, PCI-DSS, SOC 2 (Type I and II), NIST CSF, CMMC, ISO 27001, and CIS Controls. If you're not sure which applies to your business, we'll help you figure that out — it's one of the first things we cover in a security assessment.

For retainer clients, we guarantee response within 1 hour. For emergency engagements, we typically begin triage within 2-4 hours. When you're under active attack, we move fast.

Yes. While we're based in Miami and serve many local businesses, we work with clients nationwide. Most of our services are delivered remotely, and we travel for engagements that require on-site presence.

AI Agent Solutions

An AI agent is a software system that can understand goals, make decisions, and take actions across your business tools. Unlike a chatbot that just answers questions, or a script that follows rigid rules, an AI agent reasons about problems and takes appropriate action — within boundaries you define.

We're a cybersecurity firm first. Every agent we deploy includes encryption, access controls, audit logging, and data privacy protections. Your data never leaves your control, and we design agents with the principle of least privilege — they only access what they need.

Almost certainly. We build integrations with most modern business tools — Slack, Teams, Jira, ServiceNow, Salesforce, HubSpot, QuickBooks, Google Workspace, Microsoft 365, and dozens more. If your tool has an API, we can connect to it.

Most Starter deployments take 2-3 weeks. Professional tier runs 4-6 weeks. Enterprise timelines vary based on scope, but we'll give you a clear timeline during the discovery phase.

No. Our agents are purpose-built systems with custom logic, tool integrations, and domain-specific knowledge. They don't just generate text — they take actions in your real systems.

Most clients see measurable ROI within the first month of deployment — through reduced ticket volume, faster response times, or hours saved on manual tasks. We track and report on these metrics so the value is always visible.

Still Have Questions?

Our team is ready to help. Reach out and we'll get back to you within 24 hours.